FAQ

Pricing

  1. Who do I contact to get pricing?

Order

  1. How do I place an order?
  2. How do I know if my order has already been shipped?

Solid Surface Washfountains - General

  1. What is Solid Surface?
  2. How do I clean / maintain my Solidsan Solid Surface washfountain?

Solid Surface Washfountains - Saniwave

  1. How do I order soap for my unit?
  2. Can I use soap other than Intersan-Soap in my unit?

Solid Surface Washfountains - Sanifount

  1. Does Intersan have a solution for the harsh water conditions in my area?
  2. Is there a way to make the Sanifount even more vandal-resistant?
  3. How do I order soap for my unit?
  4. Can I use soap other than Intersan-soap in my unit?

Solid Surface Washfountains - Solidwave

  1. How do I order soap for my unit?
  2. Can I use soap other than Intersan-soap in my unit?

Sanispray Stainless Steel Washfountains - General

  1. How do I know which unit I have?
  2. How do I clean / maintain stainless steel?

Sanispray Collective Sensor Unit (CSO)

  1. My unit doesn't have a soap dispenser, can I add one even if my unit is already installed?
  2. Can I change the liquid soap dispenser to a powdered soap dispenser?
  3. I want to replace an existing washfountain with an Intersan CSO but I don't have a GFCI closeby.
  4. Is there a way to hardwire my Intersan CSO-unit?

Sanispray Collective Foot Unit (CF)

  1. Can I change the liquid soap dispenser to a powdered soap dispenser?
  2. Can I change the powdered soap dispenser to a liquid soap dispenser?
  3. Can I change the powdered or liquid soap dispenser to a soap tray?

Sanispray Collective Hand Unit (CH)

  1. Can I change the liquid soap dispenser to a powdered soap dispenser?
  2. Can I change the powdered soap dispenser to a liquid soap dispenser?
  3. Can I change the powdered or liquid soap dispenser to a soap tray?
  4. Can I change my soap tray to a powdered or liquid soap dispenser?

Sanispray Individual Sensor Operated Unit (ISO)

  1. How do I order soap for my unit?
  2. Can I use soap other than Intersan-soap in my unit?
  3. I want to replace an existing washfountain by an Intersan ISO but I don't have a GFCI closeby?

Sanispray Individual Foot Unit (IF)

  1. Can I change the liquid soap dispenser to a powdered soap dispenser?
  2. Can I change the powdered soap dispenser to a liquid soap dispenser?

Sanispray Individual Hand Unit (IH)

  1. Can I change the liquid soap dispenser to a powdered soap dispenser?
  2. Can I change the powdered soap dispenser to a liquid soap dispenser?

Stainless Steel Lavs: Sanset & Multiset

  1. Does Intersan make a white stainless steel lav?
  2. Are the lavs for centerset, 4" center or 8" center faucets?

Washtroughs

  1. Can I order the soap option with a washtrough?

Faucets: Wavetronic & Santronic & Istronic

  1. Does Intersan make a wall mounted electronic faucet?
  2. How do I order soap for my Istronic-faucet with the soap-option?
  3. Can I use other soap than Intersan-soap with my Istronic-faucet?